This policy is the official online Privacy Policy of Edit24 and it shall apply to all personal and corporate information collected by Edit24. This policy gives details of how and why we collect personal or privileged corporate information, how it might be used, and the controls individuals or organisations have over the use by Edit24 of personal or privileged corporate information.

2

Edit24 is committed to ensuring compliance with legislation governing privacy of personal information by businesses and to protecting and safeguarding your privacy when dealing with us.

3

Collection of information

3.1

Some information provided to us by clients, customers, associates, contractors  and other third parties might be considered private or personal. Without access to these details we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary for the purpose of providing services to business and individuals in terms of our functions or activities.

3.2

In particular, personal and corporate information is collected by Edit24 from people in the following situations:

1. If you contact Edit24 in writing we may retain a record of that correspondence.
2. If you contact Edit24 telephonically or through similar means we may retain written, electronic or digital records of the nature of the conversation or discussion.

3.3

At the point, or prior to collection of personal and corporate information by Edit24, we will take reasonable steps to ensure that you are made aware of who we are and the fact that you are able to gain access to the information held about you, the purpose of the collection, the type(s) of organisations to which we would disclose information collected about you/your organisation, any laws requiring the collection of the information and the main consequences if all or part of the information is not collected.

4

Personal information collected by Edit24 and how it is collected

4.1

Edit24 collects personal information from a variety of sources; from clients, members of the public, service providers, associates, contractors, prospective employees, recruitment agencies, mailing lists and business partners.

In general, the personal information that Edit24 collects includes but is not limited to: name, address, contact details, gender, occupation, in some cases membership of professional associations and, where relevant, financial information, including credit card information, banking details and income information.
You may provide information when you request or acquire a service or product or service from Edit24, provide a service or product to Edit24, complete a survey or questionnaire, or when you communicate with Edit24 by email, telephone or in writing (for example if you contact support or provide feedback).

5

How Edit24 uses the information you provide and disclosure of personal information to others

5.1

Edit24 may use or disclose personal information held about an individual or organisation for the primary purpose for which it is collected (e.g. provision of our services, including administration of our services, notification to you about changes to our services, record keeping following termination of our services to you and technical maintenance) and for such other secondary purposes that are related to the primary purpose of collection. Edit24 generally uses personal information to:

1. provide you with services or products that you have requested;
2. help Edit24 manage and enhance its services;
3. communicate with you;
4. give you the opportunity from time to time to receive email and 'e-newsletters' and/or magazines from Edit24.

This information will only be disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information.

5.2

In addition, we are permitted to use or disclose personal information held about you or an organisation in circumstances:

1. Where you have consented to the use or disclosure;
2. Where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to an individual’s health or safety or the health and safety of the public.
3. Where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure of information is a necessary part of our investigation or in reporting the matter to relevant authorities;
4. Where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process);

5.3

Edit24 may also provide your information to: 

1. third parties engaged by Edit24 to perform functions on its behalf, such as processing credit card information, mail-outs, debt collection, marketing, research and advertising;
2. third parties authorised by you to receive information held by Edit24;

6

Links

6.1

Edit24’s website may contain links to other websites and those third party websites may collect personal information about individuals or organisations. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our website. Edit24 encourages users to be aware when they leave the site and to read the privacy statements of each and every website that collects personally identifiable information.

7

Management and security of personal information

7.1

Edit24 places great importance on the security of all information associated with our clients, customers, associates and contractor.  Edit24 protects the personal information held by Edit24 from misuse, loss, unauthorised access, modification or disclosure by various means that may include firewalls, password access, secure servers and encryption of credit card transactions.

7.2

Personal information is de-identified or destroyed in a secure manner when no longer required by us.

7.3

Edit24 will retain information  provided to us, including  possibly your contact, credit card, account details to enable us to verify transactions and customer details and to retain adequate records for accounting and legal purposes. This information is held on secure servers in controlled facilities.

7.4

Information stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions.

7.5

Data transmission over the Internet cannot be guaranteed to be absolutely secure. While we strive to protect user's personal information, Edit24 cannot ensure or warrant the security of any information transmitted to it or from its online services, products; and users do so at their own risk. Once Edit24 receives your transmission, every effort is made to ensure its security on its systems.

7.6

Ultimately, individuals and authorised representatives of organisations are solely responsible for keeping their passwords and/or account information secret and safe. You should be careful and responsible whenever you are online.

8

Treatment of sensitive information

8.1

‘Sensitive Information’ means information relating to a person's racial or ethnic origin, membership of political bodies, religion, membership of a trade union or professional or trade association, sexual preferences, criminal record and health. Edit24 may use and disclose Sensitive Information only for the purpose for which it was provided, or for a directly related secondary purpose, or as allowed by law unless you have otherwise agreed.

9

Access to and correction of personal information

9.1

Edit24 is committed to maintaining accurate, timely, relevant and appropriate information about our clients, customers, contractors, associates and users of our website. 

9.2

You have the right to seek access to the personal information held about you and to advise Edit24 of any inaccuracy. In accordance with generally accepted principles of information privacy, should you make an access request, Edit24 will ask you to verify your identity and specify what information you require. Edit24 reserves the right to charge a fee to cover the costs of meeting your request.

9.3

Information that is not correct or accurate will be amended upon Edit24 receiving advice to this effect from an individual or organisational representative. In order to ensure confidentiality, details of an individual’s or organisation’s information will only be made available if we are satisfied that the information relates to you.

9.4

In the event that representatives of Edit24 refuse to provide an individual or an organisational representative with access to or correct the personal or commercial and in-confidence information held, reasons will be provided for such refusal.

10

Complaints

10.1

Should you have a complaint about our Privacy Policy or the collection, use or safe disposal or destruction of personal information, your complaint should be directed in the first instance to us at support@edit24.com

10.2

Representative/s of Edit24 will investigate your complaint and attempt to resolve any breach that may have occurred in relation to the collection, use or destruction of personal information held by us about an individual or organisation in accordance with generally accepted standards of information privacy and applicable legislation. If you are not satisfied with the outcome of this procedure then you may request that an independent person or body investigate the complaint.

11

Transfer of information overseas

11.1

Personal and organisational information collected by Edit24 may be transmitted or communicated to someone other than you or an organisational representative in another country if such transfer is permitted, given generally accepted standards for information privacy.

12

Cookies

12.1

Information is collected from the site by Edit24 using cookies, ‘IP files’ and through the use of pixel tags (also called clear gifs).

12.2

We may use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which Edit24 can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. In some cases a web page might contain more than one cookie; the information gathered from these different cookies are used to build statistical and demographic information which does not identify you personally to advertisers and other third parties for marketing or promotional purposes. To disable cookies, please refer to the help menu within your Internet browser. When you visit the Edit24 website to read, browse or download information, our system may record/log your IP address (the address that identifies your computer on the Internet which is automatically recognised by our web server), the date and time of your visit to our site, the pages viewed and any information downloaded. Edit24 may collect information through use of pixel tags; also known as clear gifs. This information will only be used for the purpose of site analysis and to help us improve our online service offerings. We may automatically collect non-personal information about you or an organisation such as the type of Internet browser used or the site from which you sourced the link/linked to our website.

13

Changes to Privacy Policy

13.1

Edit24 may, from time to time, review and update this privacy policy statement to take account of new laws, technology and changes to Edit24’s operations. In the event of a decision to change or alter this Privacy Policy, Edit24 will post changes on this Privacy Policy page so that users are kept informed and have up-to-date information  for their awareness of what information is collected, how it is used and the way in which information  may be disclosed. Please  visit this page periodically to check for updates. All personal information held by Edit24 will be governed by its most recent policy, posted on Edit24.com.

14

Contacting us

14.1

If you require further information regarding our Privacy Policy, please contact us at support@edit24.com

15

Acceptance

15.1

By entering and using this site your use of Edit24’s site shall include your acceptance of this Privacy Policy.